CONTACT US

From prescription inquiries to login assistance, we’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the links and numbers below to contact us, or find a LensCrafters near you.

Phone category img

GIVE US A CALL

1-877-753-6727 1-877-753-6727
Customer Service Hours

Mon-Fri: 8:30 am - 5:30 pm EST
Sat: 9 am - 5:30 pm EST
Sun: Closed

12.24 - 12.25: closed
12.27: 9:00 am - 9:00pm
12.28: 9am - 5:30pm
12.29: 9am - 1:00pm
12.30 - 12.31: 9:00 am - 9:00pm
1.1 - Closed

We accept calls made using Telecommunications Relay Services. Dial 711 to initiate a call.
If you need additional support or assistance
accessing information on this website,
please contact us at 1-855-LX-ACCESS
(855-592-2237)

Email category img

EMAIL US

We'll get back to you within one business day.
Send an email

Chat category img

CHAT WITH US

Get answers on the spot from a member of our customer service team.
Chat Now

Chat hours

Mon-Fri: 8:30 am - 5:30 pm EST
Sat: 9 am - 5:30 pm EST
Sun: Closed

12.24 - 12.25: closed
12.27: 9:00 am - 9:00pm
12.28: 9am - 5:30pm
12.29: 9am - 1:00pm
12.30 - 12.31: 9:00 am - 9:00pm
1.1 - Closed

HAVE A QUESTION?

Search FAQs to find answers to the most commonly asked questions.

Go to FAQs
HELP?