OUR SERVICES FOR YOUR VISION CARE JOURNEY
At LensCrafters, vision care is about much more than an eye exam.
Our services are designed to make sure that every step of your
journey is simple and hassle-free.
EYE EXAM APPOINTMENTS
Our optometrists take pride in having cutting-edge exam technology for a comprehensive understanding of your eye health and vision. Visit our online guide to learn exactly what to expect and book in a couple of clicks.
ALL PRESCRIPTIONS ACCEPTED
At LensCrafters, all prescriptions are welcome. No matter where you got yours, we’ll gladly accept it both online and in-store. Just remember to check the expiration date to make sure it’s still valid.
EYEWEAR PROTECTION PLAN
Get those Oops! moments covered with our extended warranty: unlimited repair and replacement for 12 months at $34.99 or $39.99. Apply at checkout both online and in store.
GIFT CARD
Show your loved ones how thankful you are to share so many wonderful sights together. Available to purchase in store or via our customer care center, in any denomination.
COLLECT IN STORE
If home delivery isn’t convenient, you can get your online order shipped directly to your nearest LensCrafters at no extra cost. Once you collect your new eyewear, you can try it on and enjoy a complimentary fitting service.
Finishing touches
PERSONAL FITTING
As soon as your glasses are ready we’ll invite you in for your personal fitting session to make sure you go home feeling comfortable and confident with your new eyewear.
COMPLETE VISION CARE
We’ll also guide you through all the details of our aftercare so you know exactly what to do if you need to change or fix something in the future.
TIPS & TRICKS
Still have questions? From the best way to clean lenses to eye care tips, we’re here to help get all of your vision care queries answered.
Aftercare
30-DAY RETURNS & FREE DELIVERY
We offer free shipping on all orders. If you don’t love your glasses for any reason, you can also return them for free in store or online within 30 days to receive a full refund or replacement.
*Applies to original purchase. Does not cover accidental damage, scratches, breakage or theft.
FREE FITTING AND ADJUSTMENTS
Whenever you need an adjustment or cleaning, stop in at any one of our stores and say hello. It doesn't matter whether you bought your glasses online or at a different LensCrafters location, we're here to help with all of your vision needs.
HELP ENHANCE YOUR VISION
WITH CARECREDIT
Find your new look and easily see if you prequalify with no impact to your credit score for the Care Credit credit card that can be used in store only.
RESPONSIBLE SHIPPING
When it comes to getting your online orders to you, we’re proud to offer a carbon-neutral option through Responsible Shipping. Ground transport produces significantly fewer emissions than air transport, and any emissions that are created are offset through climate protection projects such as reforestation, renewable energy, waste disposal, wind power, and more. Discover more about our sustainability initiatives and learn about Responsible Shipping at our Shipping & Returns page.