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CONTACT US

From prescription inquiries to login assistance, we’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the links and numbers below to contact us, or find a LensCrafters near you.

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GIVE US A CALL

1-877-753-6727 1-877-753-6727
Customer Service Hours

Mon-Fri: 8:30 am - 5:30 pm EST
Sat: 9 am - 5:30 pm EST
Sun: Closed

We accept calls made using Telecommunications Relay Services. Dial 711 to initiate a call.
If you need additional support or assistance
accessing information on this website,
please contact us at 1-855-LX-ACCESS
(855-592-2237)

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EMAIL US

We'll get back to you within one business day.
Send an email

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CHAT WITH US

Get answers on the spot from a member of our customer service team.
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Chat hours

Mon-Fri: 9:00 am - 4:30 pm EST
Sat - Sun: Closed

HAVE A QUESTION?

Search FAQs to find answers to the most commonly asked questions.

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Check your insurance eligibility
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We accept most major insurance plans. Simply search for yours from the panel below. Learn more about insurance
We accept most major insurance plans. Simply search for yours from the panel below. Learn more about insurance
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Get 40% off prescription glasses or 20% off frame only applied automatically at checkout.

Having issues? Use these promo codes

40% off prescription glasses

20% off frame only

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